Effective September, 2013
Our Commitment to Privacy
Collecting and Using Information
Personally Identifiable Information: ETRE Financial collects personally identifiable information (name, address, telephone number, email address and credit card information) only when you submit it to us, including when you register for an account, subscribe to certain services, participate in a forum, or complete a survey. Our website may invite you to contact us or to provide voluntary information about yourself. We use the information you provide to respond to your requests, provide you with information about our products and services, personalize your online experience and to deliver the content most suited to your needs. We may also use your personally identifiable information to provide you with marketing material about our products and services, unless you opt out of receiving this information as provided below. We also use personally identifiable information for the purposes of providing our services to you, maintaining relationships (such as informing you of products and services that may be of interest) and for our other related business activities.
Non-Personally Identifiable Information: ETRE Financial automatically collects non-personally identifiable information from all visitors who access the ETRE Financial website including IP address, browser type, operating geography, pages visited, and mobile device identifier. We use the information automatically collected to personalize our visitors' online experience and to deliver the content most suited to such visitors needs.
"Cookies" (i.e. small text files placed on your computer) and other similar anonymous tracking technologies are used on our website for identifying you and facilitating subsequent access to our website, collecting and storing information about your preferences and navigation to, from and on our website, and for statistical purposes. Most browsers now recognize when a cookie is offered and permit you to refuse or accept it. Please note, however that certain portions of the website will not be accessible if you disable cookies. If you are not sure whether your browser has this capability, check with the software manufacturer, your company's technology help desk or your Internet service provider.
The personally identifiable information you provide to us will be retained only for as long as necessary to fulfill the purposes for which the information was collected, for record retention purposes, or as required by law. We do not sell your personally identifiable information.
ETRE Financial may disclose your personally identifiable information if it believes in good faith that such disclosure is necessary to (i) comply with the law or in response to a subpoena, court order, government request, or other legal process, (ii) produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings, (iii) protect the interests, rights, safety or property of ETRE Financial or others, (iv) enforce any terms and conditions of use, (v) provide services requested by you and other users and to perform activities related to such services including billing and collection, and (vi) operate ETRE Financial's systems.
Furthermore, personally identifiable information collected by ETRE Financial may be disclosed to and used by our subsidiaries or affiliated companies where it is necessary to meet the purpose for which you have submitted the information, respond to your requests, provide you with information about our products and services, personalize your online experience, deliver content most suited to your needs, and provide you with marketing materials about our products and services. By submitting data through ETRE Financial electronically, you are providing explicit consent to trans-border transmission of data collected via our website.
ETRE Financial may provide access to your personally identifiable information to a successor of ETRE Financial in connection with a sale, merger, divestiture, restructuring, reorganization, dissolution or other transfer of some or all of the assets of the business, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding.
Forums and other Social Media
Safeguarding and Storing of Information
ETRE Financial uses reasonable efforts to protect your information from unauthorized access including a secure, encrypted connection over a SSL line or an API line on all pages where you transmit personally identifiable information to us. In addition, ETRE Financial has technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. Our personnel who have access to your personally identifiable information have been trained to maintain the confidentiality of such information.
Marketing Communications and Subscribing to the Service
ETRE Financial may send you marketing and other email communications from time to time including special offers, new features, or new services. Any email from ETRE Financial will fully comply with the CAN-SPAM Act. If you do not wish to receive such emails you may specify your communication preferences to our customer service representatives at firstname.lastname@example.org or by calling 212-388-6850. You will always receive any system-wide notices regarding scheduling of maintenance that may or may not result in the Service being temporarily unavailable. Please note that you may not "opt out" of receiving these emails.
You can update or change your personally identifiable information at any time by logging in and clicking on "My Personal Info". You may also email us at email@example.com or call our customer service number at 212-388-6850 to request access to, correct or request deletion of any personally identifiable information that you have provided to us.
Linking to Third Party Web Sites
California Privacy Rights
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personally identifiable information by ETRE Financial to its affiliates and/or third parties for their direct marketing purposes. To make such a request, please send an email with your first name, last name, mailing address, email address and telephone number to firstname.lastname@example.org. Please include "California Privacy Rights" in the subject line of your email. You may also make such a request by writing to us at:
44 Wall Street
New York, NY 10005